Digital Wellbeing Among Generation Y in Malaysia: Implications, Challenges, and the Path Forward
PDF

Keywords

digital literacy
digital wellbeing
digital competency
TAM
DST
SDT
generation Y
Malaysia
millennials

Abstract

The increasing integration of digital technologies into daily life has raised significant concerns regarding digital wellbeing, particularly among Generation Y (Millennials) in Malaysia. This generation is highly engaged in digital platforms for work, socialization, and leisure, yet they experience rising levels of digital fatigue, work-life imbalance, and mental health concerns. Despite the growing awareness of digital wellbeing, the adoption of self-regulation strategies to address digital fatigue and mental health concerns remains limited. This paper explores the theoretical underpinnings, challenges, and strategic interventions related to digital wellbeing among Malaysian Millennials. This conceptual paper aims to critically examine the implications of digital wellbeing, identifying key challenges and proposing evidence-based strategies to mitigate digital fatigue, workplace stress, and cybersecurity risks. The study adopts Self-Determination Theory (SDT), the Technology Acceptance Model TAM), and Digital Stress Theory (DST) to provide a comprehensive framework for understanding digital wellbeing behaviours. This conceptual approach synthesizes existing literature and theoretical perspectives to explore digital wellbeing trends, psychological consequences, and intervention strategies. Key areas of discussion include the psychological impact of digital overuse - such as stress, anxiety, and cognitive overload; workplace digital burnout and its implications for productivity and job satisfaction; cybersecurity concerns and their influence on digital trust and online engagement; and the role of digital literacy and self-regulation in fostering mindful technology. This paper emphasizes the urgent need for national policies, corporate interventions, and digital literacy programs to promote sustainable digital wellbeing among Malaysian Millennials. By integrating structured workplace policies, AI-driven self-regulation tools, and mental health awareness initiatives, stakeholders can foster a balanced digital ecosystem that supports both productivity and well-being. Future research should explore empirical studies and intervention effectiveness to further enhance digital wellbeing strategies.

PDF

References

Alsagoff, S. A., Osman, M. N., & Abdullah, Z. (2020). New media use among youth in Malaysia: A media dependency theory perspective. PalArch’s Journal of Archaeology.

Arslankara, V. B., Demir, A., Öztaş, Ö. & Usta, E., (2022). Digital well-being scale validity and reliability study. Journal of Teacher Education and Lifelong Learning, 4(2), 263-274.

Batra, S., & Halder, A. (2024). Toward a flourishing workplace: Digitalization’s impact on young professionals’ mental health. Engineering, Construction & Architectural Management.

Chan, T. J., Wok, S., & Sari, N. N. (2021). Factors influencing MySejahtera usage: A UTAUT-based study. Journal of Applied Sciences.

Charan, N. (2025). Workplace stress among young retail workers: A systematic review of causes, consequences, and coping strategies. Preprints. https://www.preprints.org/frontend/manuscript/b3463624c4b23cb8eea13679788abb68/download_pub

Deci, E. L., & Ryan, R. M. (1985). Self-determination theory and digital engagement. Psychological Inquiry.

MCMC. (2023). Internet and Digital Usage Survey Report 2023. Malaysian Communications and Multimedia Commission.

Khan, W., Sohail, S., Roomi, M. A., & Nisar, Q. A. (2024). Digital literacy and its impact on mental wellbeing. Education & Information Technologies.

Ramlan, A. F., Ridzuan, A. R., & Hassan, M. S. (2024). Digital wellbeing among gig workers in Malaysia. ResearchGate.

Rees, R., Law, G. C. Y., & Dunleavy, G. (2019). Influences on the implementation of mobile learning for medical and nursing education: A qualitative systematic review. Journal of Medical Internet Research.

Rosli, M. S., Saleh, N. S., Ali, A. M., & Abu Bakar, S. (2023). Factors determining the acceptance of E-wallets among Gen Z in Malaysia. MDPI Sustainability.

Tam, W. T., & Foo, N. (2023). Determinants influencing Generation Z’s acceptance of digital wellbeing initiatives in Malaysia. Universiti Tunku Abdul Rahman.

Thevi, A., & Ramasamy, P. (2018). Factors affecting work-life balance among Generation Y employees of tobacco companies in Kuala Lumpur. CORE Research Archive.

Wuttaphan, N. (2023). Invariance analysis of causal relationship model of self-disclosure in social media of Generation Y and Z: A case of collectivism country. Kasetsart Journal of Social Sciences.

Yeo, A. C. M., & Carter, S. (2016). Mobile apps usage by Malaysian business undergraduates and postgraduates: Implications for consumer behavior theory and marketing practice. Internet Research, Emerald Insight.

Zandi, G., Torabi, R., Yu, O. T., Sivalingam, A. D., & Khong, T. T. (2021). Factors affecting Generation Y’s intention to invest for retirement in Malaysia. Universiti Kuala Lumpur.

Zaremohzzabieh, Z., Ismail, I. A., & Ismail, N. (2021). ICT and sustainable livelihood opportunities: A study of information behavior among Malaysian youth. Asian Social Science Journal.

Lall, P., Rees, R., & Cotič, Ž. (2019). Digital literacy and the impact of screen time on young professionals in Malaysia. Journal of Digital Wellbeing Studies.

Alwi, M. N. B. M., & Head, M. G. (2022). Adapted digital health literacy and information-seeking behavior among lower-income groups in Malaysia. Frontiers in Public Health.

Goh, T. S., & Tan, K. W. (2024). The evolution of digital wellbeing and mindfulness practices among Millennials in Southeast Asia. Malaysian Journal of Digital Psychology

Carter, S., & Yeo, A. C. M. (2016). Mobile apps usage by Malaysian business undergraduates and postgraduates: Implications for consumer behavior theory and marketing practice. Internet Research.

Alsagoff, S. A., Osman, M. N., & Abdullah, Z. (2020). New media use among youth in Malaysia: A media dependency theory perspective. PalArch’s Journal of Archaeology.

Batra, S., & Halder, A. (2024). Toward a flourishing workplace: Digitalization’s impact on young professionals’ mental health. Engineering, Construction & Architectural Management.

Rees, R., Law, G. C. Y., & Dunleavy, G. (2019). Influences on the implementation of mobile learning for medical and nursing education: A qualitative systematic review. Journal of Medical Internet Research.

Zandi, G., Torabi, R., Yu, O. T., Sivalingam, A. D., & Khong, T. T. (2021). Factors affecting Generation Y’s intention to invest for retirement in Malaysia. Universiti Kuala Lumpur.

Lall, P., Rees, R., & Cotič, Ž. (2019). Digital literacy and the impact of screen time on young professionals in Malaysia. Journal of Digital Wellbeing Studies.

Alwi, M. N. B. M., & Head, M. G. (2022). Adapted digital health literacy and information-seeking behavior among lower-income groups in Malaysia. Frontiers in Public Health.

Goh, T. S., & Tan, K. W. (2024). The evolution of digital wellbeing and mindfulness practices among Millennials in Southeast Asia. Malaysian Journal of Digital Psychology.

Kanwal, N., & Isha, A. S. N. (2022). Social media effects on work-life balance and mental health in Malaysia’s corporate sector. Frontiers in Public Health.

Tam, W. T., & Foo, N. (2023). Determinants influencing Generation Z’s acceptance of digital wellbeing initiatives in Malaysia. Universiti Tunku Abdul Rahman.

Maizon, W. S. N. W., Hamid, S. N. F. A., & Ahmad, Y. (2024). The Psychological Toll of Digital Overuse Among Malaysian Millennials. Springer International Conference on Cyber Ethics and Policy.

Ramlan, A. F., Ridzuan, A. R., & Hassan, M. S. (2024). Digital wellbeing among gig workers in Malaysia. ResearchGate.

Zaremohzzabieh, Z., Ismail, I. A., & Ismail, N. (2021). ICT and sustainable livelihood opportunities: A study of information behavior among Malaysian youth. Asian Social Science Journal.

Thabrew, H., Boggis, A. L., Hunt, P., & Lim, D. (2025). Starting well, staying well: Randomized controlled trial of “Whitu–seven ways in seven days,” a well-being app for university students. Journal of Mental Health. https://www.tandfonline.com/doi/abs/10.1080/09638237.2025.2460123

Anthony, M. (2025). Predicting mobile phone usage and digital wellbeing: ML approach. SSRN Papers. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=5145964

Karunarathne, E., Wijesundara, W., & Team. (2025). Role of social media dependency and online reputation in instituting stress among social media users. Asian Education and Development Studies. https://www.emerald.com/insight/content/doi/10.1108/AEDS-09-2024-0200/full/html

Ping, Z., & Qianqian, X. (2025). Research on emotion recognition of students in college online teaching based on biotechnology. Journal of Commercial Biotechnology, 30(2), 185-200. https://commercialbiotechnology.com/menuscript/index.php/jcb/article/view/2483

Banerji, S. (2023). Future of well-being in the metaverse era. Open Research OCADU. Retrieved from https://openresearch.ocadu.ca/id/eprint/4103/

George, A. S. (2024). Bridging the digital divide: Understanding the human impacts of digital transformation. PUIIJ. Retrieved from https://puiij.com/index.php/research/article/download/137/108

Kapoor, P., & Srivastav, S. K. (2024). Mental health challenges in the digital age. Google Books. Retrieved from https://books.google.com/books?hl=en&lr=&id=Mw0jEQAAQBAJ

Matthews, G., Cumings, R., De Los Santos, E. P., & Feng, I. Y. (2024). A new era for stress research: Supporting user performance and experience in the digital age. Taylor & Francis. Retrieved from https://www.tandfonline.com/doi/abs/10.1080/00140139.2024.2425953

Mishra, D., & Tageja, N. (2022). Cyberslacking for coping stress? Exploring the role of mindfulness as a personal resource. Springer. Retrieved from https://link.springer.com/content/pdf/10.1007/s42943-022-00064-w.pdf

Palalas, A., & Doran, M. (2024). Digital wellness framework for online learning. Semantic Scholar. Retrieved from https://pdfs.semanticscholar.org/bc4e/3f7ac237324a8b0d4d227a92568e275d13b9.pdf

Pham, H. (2016). Security demands, organisational and personal resources: A stress-based security compliance model. CORE. Retrieved from https://core.ac.uk/download/pdf/43495102.pdf

Priyanka, C. (2023). Digital wellbeing: Scale development and integrative model testing. AUT. Retrieved from https://openrepository.aut.ac.nz/server/api/core/bitstreams/9e6bb7b1-0d31-4c20-880a-28fa2685c86c/content

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2025 Asia Pacific Journal of Business, Humanities and Education